1. Scope and acceptance
Coverstride is operated by Likwid Games Ltd.. These draft terms are prepared for the Coverstride website and trial evaluation with fictional data. They are not a paid subscription agreement. The final applicable terms will be presented before live agency onboarding.
If you use a service on behalf of an organization, you must have authority to act for it. A separate written agency, pilot or subscription agreement may apply and takes precedence where it expressly conflicts with general website terms.
2. Product and insurance role
Coverstride is workflow software for property-inspection follow-up. It helps agencies organize requirements, collect client evidence, review submissions, prepare response packets and record delivery and carrier outcomes.
Coverstride is not an insurer, broker, adjuster, inspector or repair certifier. It does not interpret a policy for you, provide insurance or legal advice, approve repairs, guarantee a deadline or determine whether coverage will continue.
The agency must check requirements against the actual notice. Uploading evidence, an agency review, preparing a packet and recording a delivery do not establish carrier acceptance. The agency remains responsible for communicating with the carrier through its required channel and confirming the actual result.
Examples and screenshots are illustrative. Features may change during development; a website description is not a commitment to a delivery date or an unannounced capability.
3. Free trial and proposed pricing
The website’s fictional screen previews and sample packet can be explored without a subscription. They do not create a live workspace, start an agency trial or authorize a charge.
The displayed US$29/month and US$290/year are proposed pilot prices, not final purchase offers. Team access, case and storage allowances, applicable taxes, payment timing, renewal, cancellation and any other billing terms are still to be finalized. Paid checkout is not enabled in the current test environment.
Agency signup is self-service: verify your account, enter your agency details and review the Terms and Privacy Policy. The 30-day free trial starts when your workspace is created. No credit card is required, and the trial does not automatically become a paid subscription. Trial expiry pauses agency case and client-checklist access; it does not itself delete records. Continuing on a paid plan requires a separate choice and the complete terms shown before payment. Sending a contact inquiry does not create an account.
4. Accounts and case responsibilities
An agency is responsible for the accuracy of the information and instructions it enters, the people it authorizes and the information it chooses to share. Users must keep credentials and case-access links confidential and report suspected unauthorized access promptly.
A case link grants access to that case. Share it only with intended recipients and use the available revocation controls when access should end. The agency is responsible for confirming who should receive a response packet and for delivering it through an appropriate channel.
Only submit material you have the right to use and share. Follow the agency’s instructions and avoid unrelated personal information. A client’s request for an extension does not itself change a carrier deadline.
5. Data and intellectual property
You or your organization retain your rights in the data and files you provide. Subject to an applicable service agreement, Coverstride needs a limited right to store, process, display, transmit and back up that information to provide and secure the requested service.
Generated filenames and report previews organize evidence; they do not certify that a document is accurate or remove information embedded inside it. Earlier sent evidence and prepared response records may be retained as part of the case history.
Likwid Games Ltd. and its licensors retain their rights in the Coverstride software, brand, website and documentation. You may use the fictional sample packet to evaluate the product, but must not represent it as an actual client record or carrier approval.
See the Privacy Policy for information handling. Third-party websites, email tools and carrier portals have their own terms and privacy practices.
6. Acceptable use
You must not use the website or service to upload malicious content, send spam or deceptive communications, infringe another person’s rights, bypass access restrictions, access another agency’s records without permission or materially interfere with the service.
Security testing requires authorization unless applicable law provides otherwise. We may restrict access where reasonably necessary to address misuse, protect information or comply with legal obligations.
7. Availability and limitations
To the extent permitted by law, evaluation materials and preview services are provided “as is” and “as available.” They may change or be interrupted. The preview does not include a service-level guarantee.
To the extent permitted by law, Likwid Games Ltd. is not responsible for indirect or consequential losses arising from use of the website or preview, including lost profits or business opportunities. Nothing in these terms excludes liability that cannot lawfully be excluded. A paid agency agreement may provide different warranties, limits or remedies.
Agencies should keep the records needed for their business and verify that a downloaded response is complete before sending it. Coverstride does not guarantee carrier acceptance or the outcome of an insurance matter.
8. General terms and contact
Unless a separate agreement or mandatory applicable law provides otherwise, these terms are intended to be governed by Alberta law and the federal laws of Canada applicable there. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.
Questions and requests for legal-notice mailing instructions may be sent to Likwid Games Ltd. through the contact form. Revised terms will display an updated date, and additional acceptance may be required for a new service or material change.