For independent insurance agencies · Commercial property

Finish inspection follow-up with less chasing.

Collect repair photos and invoices, send automatic client reminders and prepare a professional carrier response packet. Keep every requirement and its evidence together.

US$29/month for your agency. Five staff included.

30 days free · No credit card required · No automatic charge

The result of a well-run follow-up

From collected evidence
to a professional response.

Coverstride response packet: property and policy details, included evidence and outstanding itemsOpen the sample PDF
One organized response.Case summary · Evidence previews · Clearly named files
Actual Coverstride export · Fictional sample case
Inside the actual product · fictional sample data

One clear next step for each side.

Keep the agency’s work queue and the client’s checklist connected.

Coverstride agency Today queue showing follow-up cases and next actions with fictional data
Your agency’s next actions. See deadlines, missing evidence and files awaiting review. View full queue screenshot →
Coverstride client checklist showing requested evidence for a fictional property
Your client’s checklist. Opens in their phone’s browser. No app installation needed. Clients explicitly send their files for agency review. View full checklist screenshot →
See the finished sample response packet (PDF)
Professional response packets

A carrier response
you’re proud to send.

Turn reviewed photos and documents into a polished PDF packet, with every attachment matched to the right checklist item.

  • Make the evidence easy to review

    Clear case details, labelled previews and outstanding work, brought together in one document.

  • Give every file a useful name

    Consistent names based on the requested evidence, with the original photos and documents included.

  • Keep a record of each response

    Each packet preserves the file versions you reviewed. Later uploads don’t change an earlier packet.

View the sample packet PDF

Send through your carrier’s usual portal or email, then record the delivery in Coverstride.

Sample evidence page with labelled repair photos and standardized filenamesSample response summary showing the property, policy, included evidence and outstanding itemsActual Coverstride export
Explore all 4 pages. Sample case and documents are fictional.
Step 1

Create the requirements

Enter the carrier’s stated deadline and write one requirement per requested correction. Templates help you draft; the notice stays the source.

Step 2

Collect and review evidence

Clients upload from a phone against the exact requirement. Review the selected files for submission, or request a specific correction.

Step 3

Prepare a professional response

Download a polished PDF with clearly named original files, send it through the carrier’s own channel, then record what was sent and what came back.

What you get back

  • See which evidence is still missing, per requirement.
  • Know who owes a response: the client, your staff or the carrier.
  • Follow up on missing evidence automatically, with reminders you control.
  • Keep each photograph with the requirement it answers.
  • Preserve what was sent, so later uploads can’t rewrite the record.

Who it’s for

Independent agencies handling repeated property-inspection follow-up across several carriers, alongside the management system they already use. Coverstride does not currently synchronize with your AMS.

Start your 30-day free trial
Free resources for agencies

Free inspection follow-up checklists and templates

Start with a practical tool for the task in front of you. Organize a notice, request repair evidence, review files or outline the carrier response.

Simple, transparent pricing

One plan for your
complete follow-up workflow.

Start with 30 days in your own agency workspace, from the first checklist to the finished carrier response. No credit card required.

Try Coverstride

30-day free trial

Use the current workflow with your team before choosing a paid plan.

US$0/ 30 days

No credit card required

  • Create your agency and invite your team
  • Collect evidence and prepare response packets
  • No automatic charge when your trial ends
Start your 30-day free trial
  • Prices in US dollars
  • Save 17% compared with 12 monthly payments
  • No automatic trial conversion

Your trial lasts 30 days and does not automatically become a paid subscription. The same allowances apply during your trial: 5 staff, 100 open published cases and 25 GB of original evidence. Drafts and closed cases do not use open-case slots; their files still use storage. Pending staff invitations reserve seats. Clients do not use staff seats. The checkout shows applicable taxes and payment terms before you confirm.

More about pricing and access
Questions & answers

A few things agencies ask first.

Understand where Coverstride fits before you change how your team works.

Does Coverstride replace our agency management system?

Coverstride focuses on property-inspection follow-up: collecting repair evidence, reviewing it and preparing a carrier response. Keep your policy administration and other agency operations in the systems you already use. There is no automatic agency-management-system sync in this version.

Do clients need to install an app or create an account?

Clients open a case-specific link in their browser, including on a phone. The link gives access to that case, so it should only be shared with the intended recipient. Your agency can revoke the links if access needs to change.

Can we ask for both photos and documents?

Yes. Name each evidence request and specify the type and number of files. For example, ask for one contractor invoice and two completed-repair photos. Clients see what is missing before they can send the requirement for review.

Does creating a packet send it to the carrier?

You download the PDF and original files, send them through the carrier’s usual portal or email, then record that delivery in Coverstride. Creating a packet or recording it as sent does not transmit it to the carrier.

Does agency review mean the carrier has accepted the repair?

Agency review, recorded delivery and the carrier’s response are separate steps. Your team records the actual carrier decision; Coverstride does not approve coverage, certify repairs or guarantee acceptance.

Can Coverstride follow up with clients automatically?

Yes. Enable reminders on a published case after reviewing the client email. Coverstride reminds clients about missing evidence and approaching deadlines, waits while your agency reviews their response, and respects confirmed extensions. Reminders stop when a case closes or its links are revoked. Each batch pauses after five reminders, and your agency can pause sooner.

How does the free trial work?

Create and verify your account, add your agency details and start a 30-day trial. No credit card, sales call or invitation is required to create your agency. Your team members can then join through invitations. The trial does not automatically turn into a paid subscription.

Built around the agency’s day

Make your next follow-up easier.

Start a 30-day free trial with no credit card. Have a question first? We’re here to help.